Introduction
At NorDan UK Ltd, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect any personal information you provide when using our website. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We want you to feel confident about how we handle your personal data, and we have put in place appropriate security measures, internal processes, and safeguards to protect it.
Information We Collect
We collect personal data that you voluntarily provide to us via contact forms, email, or other direct communication. This may include your name, contact details, and any other information you choose to provide.
In addition, we use cookies and analytics tools to collect non-personal data about how visitors use our website. This includes information such as IP addresses, browser types, and pages visited, which helps us improve our services.
How We Use Your Information
We use the information you provide to respond to your enquiries, process requests, and provide you with the services or information you have requested.
Your personal data will never be sold or rented to third parties. We may, however, share it with trusted partners where necessary to fulfil your request — for example, to arrange deliveries or respond to customer service enquiries.
We may also use your information to send you updates about NorDan products, services, or company news, but only if you have agreed to receive such communications.
Data Retention
We only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. Access to personal information is restricted to staff members who need it to perform specific tasks, and all data is securely stored.
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data where appropriate
- Object to or restrict how we process your data
- Request data portability in certain circumstances
- Withdraw consent where processing is based on consent
If you wish to exercise any of these rights or have questions about how your personal data is handled, please contact us.
We may share your personal data with service providers and partners who help us operate our business (e.g. delivery companies or IT service providers). We also use Google Analytics to better understand how visitors use our website.
We may also share your data where required to comply with legal obligations or protect our rights.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and recommend you review their privacy policies separately.
Updates
We may update this privacy policy occasionally to reflect changes in legal requirements or how we handle personal data. Any updates will be posted on this page, and we encourage you to review it periodically.
Cookie Policy
Our website uses cookies to enhance your user experience and to track how our site is being used. Cookies are small text files placed on your device when you visit a website.
Some cookies are essential for the website to function correctly, while others help us improve your experience by providing insight into how the site is used.
You will be asked to manage your cookie preferences when you first visit our website. You can accept all cookies, reject non-essential cookies, or manage individual settings.
You can also adjust your cookie preferences at any time by changing your browser settings.
For more detailed information about the cookies we use and their purposes, please contact us.
Contact Us
If you have any questions about this policy, how we use your personal data, or wish to exercise your GDPR rights, please contact us at:
Email: info@nordan.co.uk
Address: NorDan UK Ltd, 3 Almondview Office Park, Livingston, EH54 6SF
