Join The Team Nordan

Join the NorDan team

Of all the things we’re building, our inspirational team
is the one we’re most proud of.

For many, NorDan is synonymous with innovation. Several important and ground-breaking new products have confirmed NorDan’s position as a leading pioneer in windows and doors. Innovation is often used to describe all new ideas, but it takes something extra to really call a new product innovative.

While our backgrounds are diverse, our many teams share a common goal - to achieve «Perfekt Samspill». Do you like stretching beyond the bounds of conventional thinking? We’d love to hear from you.

Contact us

Current vacancies

Role Overview

Effective coordination and administration of the ‘Site Service function’, including customer service, materials control & cost recovery

Key Responsibilities

  • Delivering excellent customer care, promoting the brand
  • Coordinating communication with Logistics and the end customer
  • Undertaking administration of location site service enquiries
  • Coordinating diaries for Service work
  • Communicating with customers regarding NorDan UK intentions
  • Weekly/monthly and ad hoc recording and reporting of costs, recurring faults and other relevant information
  • Managing internal and external customer relationships
  • Deputising where necessary, for colleagues
  • Ensuring Company-wide compliance with defects, faults and remedial reporting
  • When appropriate, implementation of changes to policy and procedure
  • Following and promoting customer care plan & processes

Please note that this job description is not designed to be a comprehensive list of duties. It is an outline and guide to the main responsibilities of the role and as such you may be asked to undertake additional or varied tasks to meet the needs of the business

Key essential attribute

  • Computer Literacy
  • Communication skills
  • Administration skills
  • Resource management

Key desirable attributes

  • Industry & product knowledge

To apply please contact:

Amanda Yule
amanda.yule@nordan.co.uk
01224 854 600